At ReadyQuip Sales and Services Ltd., we are passionate about delivering
top-quality products and exceptional customer service. As an established
distributor in the province of Ontario, we offer endless career opportunities
in a challenging and rewarding professional environment. Our team in Timmins,
ON, is comprised of dedicated and self-motivated individuals who take pride in
their work and strive to take our business to the next level. We offer great
benefits and are an equal opportunity employer. If you're looking for a
fulfilling career in the heavy equipment industry, join the ReadyQuip team
today!
Supply Chain, Sales & Marketing Coordinator
Bilingual
2 years’ experience
Critical Thinking
Timmins
Job Type: Full Time
Hours: 8am – 5pm
Location: Timmins, ON CANADA;
Year(s) of Experience: 3 (not essential)
Number Of Positions: 1
An
employee-oriented company currently expanding it's operations within the
province of Ontario is currently accepting applications for a sales
coordinator.
We pride
ourselves in our superior products, exceptional customer service and
outstanding team of employees. We offer a challenging and rewarding environment
with great benefits and career opportunities.
Role: The Sales Coordinator is responsible for effectively
supporting the execution of the sales process for approved equipment deals.Principal
Duties and Responsibilities:
·Participate in safe and environmentally sound work behaviors and
objectives at all times in support of Readyquip’s health and Safety
Policy/Programs and initiatives
·Ensure effective execution of all sales administration functions
including machine coordination, deal costing, proposals, invoicing, claims,
rentals, OEM credits
·Work with pricing team, sales force and management to
efficiently and accurately execute approved equipment deals
·Prepare deal as structured and approved, proforma or actual
invoices for the Customers and Finance entailing completed deals for funding
·Initiate and execute Service Scheduler appointments, scope,
budget and approvals
·Coordinates all freight & logistics for equipment deals
·Create and process units, POs for suppliers, OEM, review receipt
and approval
·Create and process all warranty submissions from deals to the
Warranty Group
·Process customer/sales requests for Financial documents
·Support sales & marketing department
·Special projects as required
QUALIFICATIONS:
·Bilingual, French and English, oral/written
·Post-Secondary Education with a minimum 2 years’ experience in
an administrative/service position
·Experience with the equipment sales process and deal
administration
·Proven knowledge of products sold by Readyquip including the
ability to configure and price a OEM machine from the OEM price list
·Customer centric with superior interpersonal and communication
skills
·Analytical and organized with enhanced listening skills and
current on market conditions and business drivers
·Results driven and proactive for consistently delivering
exceptional customer service
·Ability to build strong customer relationships and work
effectively in diverse cross functional teams
·Strategic, diplomatic and collaborative with excellent workflow
planning skills
·Organized with the ability to prioritize and deliver in a timely
manner
·Adaptable to constantly changing priorities in a fast paced,
deadline driven environment
·Proven initiative, problem solving and accuracy with attention
to detail
·Self-starter, ability to work independently, flexible team
player with strong business acumen and a strong sense of urgency
·Experience with windows and Microsoft Office
applications (Access, Word, Outlook, Excel, Powerpoint, publisher,
adobe, one note, POS).
·Willing and able to work flexible hours in support of business
needs
CHARACTER COMPETENCIES:
·Ability to multi task
·Critical thinking: using logic and reasoning to
identify the strengths and weaknesses of alternative solutions, conclusions, or
approaches to problems
·Judgment & decision making: choosing
appropriate actions based on common sense and cost-benefit analysis
·Coordination: adjusting actions in relation to
others’ actions
· Diagnose mechanical problems using OEM diagnostic tools · Prepare accurate service reports and possess a working knowledge of ReadyQuip’s products and systems · Undertake field assignments as required in support of client needs · Proven mechanical, electrical and electronic diagnostic/analytical aptitude · Customer centric with excellent communication and interpersonal skills · Focused, self-motivated and organized with superior attention to detail · Proven ability to complete repairs/service within established time guidelines in a busy, fast-paced environment while maintaining quality workmanship · Develop and maintain positive customer relations · Remain knowledgeable, comply with the company health and safety rules, policies and practices · Demonstrate safe work behaviors at all times · Team player that must be willing to work flexible hours in support of business needs · Must be willing to travel as required
Qualifications: · 3 years’ experience preferred · Certified technician possessing either: journeymen, red seal or equivalent certificate · Possess basic knowledge of cutting, welding & fabrication · Must be able to read and understand prints (hydraulic & electrical), drawing and technical bulletins · Must possess good relationship management, interpersonal and communication skills · Demonstrated computer skills · Work evening shifts and weekends as required · Completed post-secondary education · A team player with a strong customer service orientation. · Good organizational skills. · Sense of urgency with the ability to prioritize and deliver timely results in a fast-paced environment with multiple and changing priorities · Must have a good driving record (copy of drivers’ abstract may be required) Character Competencies: · Ability to multi task · Critical thinking: using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems · Judgment & decision making: choosing appropriate actions based on common sense and cost-benefit analysis · Coordination: adjusting actions in relation to others’ actions · Leadership and persistence in face of obstacles · Achievement driven
We thank all applicants for their interest; however, only those selected for an interview will be contacted. All applicants that are chosen should be prepared to demonstrate his/her abilities at interview. No phone calls, please. ReadyQuip is an equal opportunity employer
KEY ACCOUNTABILITIES: • Manage the daily functions of the parts operations: including procuring, ordering, backorders, core processing, pickups and drop-offs of parts to internal and external customers • Process all orders including: phone, email, over counter • Ensure customers’ needs are met in an efficient, knowledgeable and professional manner • Maintain the parts physical and electronic inventory and assemble hydraulic hoses to the standards • Process all core returns and warranty parts • Provide on call service on weekends for emergency parts orders and all other required functions of the parts operations as necessary • Participate in safe work and environmentally sound behaviors and comply with company health and safety rules, policies and practices
KEY QUALIFICATIONS: • Post-secondary education and 3+ years experience on a parts counter or inside sales role • Technical/mechanical aptitude and/or background in heavy equipment / truck equipment • Customer centric with strong interpersonal skills and relationship building capacity • Exceptional communication and organizational skills • Ability to effectively prioritize and adapt in a fast-paced environment • Self starter, independent and a team player with a sense of urgency • Computer and systems literate with proficiencies with Excel and Word • Must be willing and able to work flexible hours in support of the business needs • Must have a clean driver’s abstract
CHARACTER COMPETENCIES: • Ability to multi task • Critical thinking: using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems • Judgment & decision making: display professional actions based on common sense and cost-benefit analysis • Coordination: adjusting actions in relation to others’ actions • Leadership and persistence in face of obstacles • Self-Motivated
We thank all applicants for their interest; however, only those selected for an interview will be contacted. All applicants that are chosen should be prepared to demonstrate his/hers abilities at interview. No phone calls, please. ReadyQuip is an equal opportunity employer. Email your cv to careers@readyquip.com
JOB SUMMARY: Perform all service supervisor duties and provide leadership to Readyquip technicians is support of customer requirements.
KEY ACCOUNTABILITIES:· Provide in branch leadership for service operations;
· Schedule field and workshop service work load to maximize productivity in the field and workshop;
· Coach, mentor, recruits technicians to meet and exceed customer and business objectives;
· Manage, understand and provide direction on financial implications of work being requested/done includinginvoices, warranties, policies, redo, etc.;
· Manage fixed assets, tools in the branch, service vehicles and assist in preparation of plans for capital expenditures;
· Manage and prepare quotes and review invoices for customers, while managing work-in-progress in a timely fashion;
· Promote a high level of customer satisfaction and follow up on repairs· Improve customer satisfaction by identifying problem areas and initiating corrective measuresrelating to shop floor or office procedures;· Manage required training needs and maintain training register, performance evaluations and guidance sessions for direct reports;
· Promote workplace safety by ensuring all employees investigate all accidents or near misses
· Lead and participate in safe, environmentally sound and healthy work behaviors and customerrelations at all times in support of Readyquip Health and Safety Policy/Program(s) and bestpractices
· Encouraging continuous improvement in operations through scheduled meetings between management, other departments, and employees as well as regular service meetings.
· Work with all other departments to deliver high level of customer service
· A commitment and sensitivity to addressing the customer’s specific needs
QUALIFICATIONS:
· Fluently bilingual in French and English, oral and written
· 3 years experience preferred
· Certified technician possessing either: journeymen, red seal or equivalent certificate, preferred
· Working knowledge in heavy equipment industry
· Must be able to read and understand prints (hydraulic & electrical), drawing and technical bulletins
· Must possess good relationship management, interpersonal and communication skills
· Demonstrated computer skills
· Work evening shifts and weekends as required
· Completed post-secondary education
· A team player with a strong customer service orientation.
· Good organizational skills.
· Sense of urgency with the ability to prioritize and deliver timely results in a fast paced environment with multiple and changing priorities
· Must have a good driving record (copy of drivers’ abstract may be required)
Excellent communication, negotiating, analytical and organizational skills
· Excellent customer service
· Effective leadership, coaching and team building skills
· Self motivated and able to adapt to changing and multiple priorities
· Knowledgeable with Microsoft applications along with basic computer skills
· Working knowledge of competitors' equipment
CHARACTER COMPETENCIES:
· Ability to multi task
· Critical thinking: using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
· Judgment & decision making: choosing appropriate actions based on common sense and cost-benefit analysis
· Coordination: adjusting actions in relation to others’ actions
· Leadership and persistence in face of obstacles
· Achievement driven
We thank all applicants for their interest; however, only those selected for an interview will be contacted. No phone calls, please. ReadyQuip is an equal opportunity employer. Please email careers@readyquip.com
To expand market opportunities for Readyquip to existing and new customers within the assigned territory and develop solid business relationships in the construction, mining, material handling and forestry sectors to ensure the growth and profit of the company.
Job description:
Apply Corporate Marketing strategies of the company’s product mix;
Communicate and demonstrate product features; Interpret specifications and identify appropriate equipment applications and attachments to meet customer needs;
Profile and update customer information to manage territory effectively;
Monitor and report both successful sales and lost opportunities;
Provide customers with quotes, new products, current offerings and purchasing options;
Conduct after sale follow-up, provide additional information and handle any customer concerns;
Promote Readyquip and the product mix as the Industry Leaders;
Preparation of weekly sales plans
Completion of weekly sales and tracking reports
Develop and implement a yearly territory plan and marketing strategies to prospect new business in the assigned territory;
Liaison between customer and the company in all aspects of sales including analysis of specifications to identify appropriate equipment applications/attachments to meet their needs;
Prepare and conduct presentations and events to promote Readyquip product mix;
Update customer profiles weekly and monthly within the territory plans for effective customer management;
Uemain current on competitive marketplace to ensure our customers receive the best value possible.
Qualifications:
Post Secondary Education or 5-10 years equivalent experience in a sales and marketing
Communicate and demonstrate product features; Interpret specifications and identify appropriate equipment applications and attachments to meet customer needs;
Profile and update customer information to manage territory effectively;
Monitor and report both successful sales and lost opportunities;
Provide customers with quotes, new products, current offerings and purchasing options;
Conduct after sale follow-up, provide additional information and handle any customer concerns;
Promote Readyquip and the product mix as the Industry Leaders;
Preparation of weekly sales plans
Completion of weekly sales and tracking reports
Develop and implement a yearly territory plan and marketing strategies to prospect new business in the assigned territory;
Liaison between customer and the company in all aspects of sales including analysis of specifications to identify appropriate equipment applications/attachments to meet their needs;
Prepare and conduct presentations and events to promote Readyquip product mix;
Update customer profiles weekly and monthly within the territory plans for effective customer management;
Uemain current on competitive marketplace to ensure our customers receive the best value possible.
To expand market opportunities for Readyquip to existing and new customers within the assigned territory and develop solid business relationships in the construction, mining, material handling and forestry sectors to ensure the growth and profit of the company.
Job description:
Apply Corporate Marketing strategies of the company’s product mix;
Communicate and demonstrate product features; Interpret specifications and identify appropriate equipment applications and attachments to meet customer needs;
Profile and update customer information to manage territory effectively;
Monitor and report both successful sales and lost opportunities;
Provide customers with quotes, new products, current offerings and purchasing options;
Conduct after sale follow-up, provide additional information and handle any customer concerns;
Promote Readyquip and the product mix as the Industry Leaders;
Preparation of weekly sales plans
Completion of weekly sales and tracking reports
Develop and implement a yearly territory plan and marketing strategies to prospect new business in the assigned territory;
Liaison between customer and the company in all aspects of sales including analysis of specifications to identify appropriate equipment applications/attachments to meet their needs;
Prepare and conduct presentations and events to promote Readyquip product mix;
Update customer profiles weekly and monthly within the territory plans for effective customer management;
Uemain current on competitive marketplace to ensure our customers receive the best value possible.
Qualifications:
Post Secondary Education or 5-10 years equivalent experience in a sales and marketing
Communicate and demonstrate product features; Interpret specifications and identify appropriate equipment applications and attachments to meet customer needs;
Profile and update customer information to manage territory effectively;
Monitor and report both successful sales and lost opportunities;
Provide customers with quotes, new products, current offerings and purchasing options;
Conduct after sale follow-up, provide additional information and handle any customer concerns;
Promote Readyquip and the product mix as the Industry Leaders;
Preparation of weekly sales plans
Completion of weekly sales and tracking reports
Develop and implement a yearly territory plan and marketing strategies to prospect new business in the assigned territory;
Liaison between customer and the company in all aspects of sales including analysis of specifications to identify appropriate equipment applications/attachments to meet their needs;
Prepare and conduct presentations and events to promote Readyquip product mix;
Update customer profiles weekly and monthly within the territory plans for effective customer management;
Uemain current on competitive marketplace to ensure our customers receive the best value possible.
To expand market opportunities for Readyquip to existing and new customers within the assigned territory and develop solid business relationships in the construction, mining, material handling and forestry sectors to ensure the growth and profit of the company.
Job description:
Apply Corporate Marketing strategies of the company’s product mix;
Communicate and demonstrate product features; Interpret specifications and identify appropriate equipment applications and attachments to meet customer needs;
Profile and update customer information to manage territory effectively;
Monitor and report both successful sales and lost opportunities;
Provide customers with quotes, new products, current offerings and purchasing options;
Conduct after sale follow-up, provide additional information and handle any customer concerns;
Promote Readyquip and the product mix as the Industry Leaders;
Preparation of weekly sales plans
Completion of weekly sales and tracking reports
Develop and implement a yearly territory plan and marketing strategies to prospect new business in the assigned territory;
Liaison between customer and the company in all aspects of sales including analysis of specifications to identify appropriate equipment applications/attachments to meet their needs;
Prepare and conduct presentations and events to promote Readyquip product mix;
Update customer profiles weekly and monthly within the territory plans for effective customer management;
Uemain current on competitive marketplace to ensure our customers receive the best value possible.
Qualifications:
Post Secondary Education or 5-10 years equivalent experience in a sales and marketing
Communicate and demonstrate product features; Interpret specifications and identify appropriate equipment applications and attachments to meet customer needs;
Profile and update customer information to manage territory effectively;
Monitor and report both successful sales and lost opportunities;
Provide customers with quotes, new products, current offerings and purchasing options;
Conduct after sale follow-up, provide additional information and handle any customer concerns;
Promote Readyquip and the product mix as the Industry Leaders;
Preparation of weekly sales plans
Completion of weekly sales and tracking reports
Develop and implement a yearly territory plan and marketing strategies to prospect new business in the assigned territory;
Liaison between customer and the company in all aspects of sales including analysis of specifications to identify appropriate equipment applications/attachments to meet their needs;
Prepare and conduct presentations and events to promote Readyquip product mix;
Update customer profiles weekly and monthly within the territory plans for effective customer management;
Uemain current on competitive marketplace to ensure our customers receive the best value possible.
JOB SUMMARY: To expand market opportunities for Readyquip to existing and new customers within the assigned territory and develop solid business relationships in the construction, mining, material handling and forestry sectors to ensure the growth and profit of the company.
JOB DESCRIPTION: - Apply Corporate Marketing strategies of the company’s - product mix - Communicate and demonstrate product features; Interpret specifications and identify appropriate equipment applications and attachments to meet customer needs; - Profile and update customer information to manage a territory effectively - Monitor and report both successful sales and lost opportunities; - Provide customers with quotes, new products, current offerings and purchasing options - Conduct after sale follow-up, provide additional information and handle any customer concerns; - Promote Readyquip and the product mix as the Industry Leaders; - Preparation of weekly sales plans - Completion of weekly sales and tracking reports - Develop and implement a yearly territory plan and marketing strategies to prospect new business in the assigned territory - Liaison between customer and the company in all aspects of sales including analysis of specifications to identify appropriate equipment applications/attachments to meet their needs - Prepare and conduct presentations and events to promote Readyquip product mix - Update customer profiles weekly and monthly within the territory plans for effective customer management. - Remain current on competitive marketplace to ensure our customers receive the best value possible QUALIFICATIONS: - Post Secondary Education or 5-10 years equivalent experience in a sales and marketing - Exceptional communication, negotiation, analytical, presentation and interpersonal skills. - A team player with a strong customer service focus. - Good organizational skills. - Self-motivated and able to adapt to changing priority schedules. - A good understanding of equipment systems would be an asset. - Proven success in a sales capacity, including identifying and engaging new customers/business opportunities - Strong interpersonal skills to maintain and grow existing and new business - Proven aptitude for developing creative presentations and promotions for industrial products with a mechanical/technical background - Safety conscious, customer centric and effective team player with proven relationship management - Solid business acumen with excellent negotiation, problem solving and influential decision making skills - Self-motivated, results driven and adaptable to changing priorities with a sense of urgency in a fast paced environment with a continuous improvement mindset - Computer literate and proficient and working knowledge of Microsoft Office applications (Word, Outlook, Excel, PowerPoint POS). - Willing and able to travel as required and possess a valid Driver’s License and clean driver's abstract - Bilingual – French and English